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HomeCourse CategoriesBusiness and Administration02: Business Ethics (Ethics in the Workplace)

BA~09 - Communication Strategies

Duration: ± 6 hours | Course Code: BA~09 | Cost From: R 650 (US$45)

Penny Ferry Training LOGOFor the better part of every day, we are communicating to and with others.

Whether it's the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.Communication Tower

The Communication Strategies short course will help participants understand the different methods of communication and how to make the most of each of them.
These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.


Objectives

On completion of this course, Learners should be able to :

  • Understand what communication is
  • Identify ways that communication can happen
  • Identify barriers to communication and how to overcome them
  • Develop their non-verbal and paraverbal communication skills
  • Use the STAR method to speak on the spot
  • Listen actively and effectively
  • Ask good questions
  • Use appreciative inquiry as a communication tool
  • Adeptly converse and network with others
  • Identify and mitigate precipitating factors
  • Establish common ground with others
  • Use “I” messages

Target Audience

All company employees should take this course, irrespective of their level of seniority

Learning Outcomes

On completion of the course, the Learner should have a good knowledge and understanding of communication problems and issues, and have the confidence and ability to identify and overcome any barriers to communication. The advantages to any organization in having their employees willing and able to communicate effectively is immeasurable.

Cost

R 650 per person
$45 per person for international students
Group discounts available on request

Note

All Material is subject to Copyright. A Certificate of Completion will be sent to those who complete the course.

Duration: ± 6 hours
Course Code: BA~09

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About Comet Training

Comet Training is a trading name for The Penny Ferry (Pty) Ltd, a limited liability company established in 1996. The Penny Ferry has been involved in hands-on training and e-learning for many years, specializing in the Marine, Environmental, Tourism, Industrial, Health and Technical markets. Through close associations with other organizations, Comet Training was established to better promote a suite of e-learning applications to the global markets.